I'm Shashank Singh

Engineering Leader | Mentor | Solution Architect

Entrepreneur | Co-founder Roz.app

And a Fitness Enthusiast

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based on planet Earth in Milky Way Galaxy. To be specific in India

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I'm Shashank Singh, an Engineering Leader & a Mentor

I am a seasoned engineering leader with a proven track record of driving innovation, managing complex projects, and fostering team growth across a spectrum of industries. With roles ranging from architecting microservices solutions for Fortune 500 clients to co-founding and scaling online marketplaces, delivered exceptional results by combining technical expertise with strategic vision.

Facilitated Roz's ascent as a Co-founder and Engineering Leader, influencing the dynamics of the Indian online marketplace for tasks and services. Developed and implemented an adaptable microservices architecture, capable of handling a 300% surge in user activity. Enhanced system efficiency, leading to a 40% decrease in latency and an overall improvement in user experience.

In my current role as a Senior Engineering Manager at Paytm, I oversee a range of critical systems within the Recharges & Bill Payments team. My responsibilities encompass end-to-end solutioning, team leadership, and seamless collaboration across global teams to ensure successful project delivery.

Earlier, as an Assistant Vice President at Jungleegames, I spearheaded engineering initiatives, scaling teams and launching diverse gaming products to millions of users.

I enjoy learning new things, solving new problems and connecting with people across a range of industries, so don't hesitate to reach out if you'd like to get in touch:

Website: www.shashank-singh.com

Email: shashanksingh.ce@gmail.com

SKILLS: Key Expertise: Microservices Architecture & Scalability, Solution Design & Implementation, Cross-Functional Collaboration, Performance Optimization & Security, Team Leadership & Talent Development, Agile Methodologies

Technical Proficiencies: Cloud Computing (Amazon Web Services, Microsoft Azure), Cloud-native architecture, Docker, MSSQL, Cassandra, Redis, Kafka, Java, LAMP Stack, Apache SOLR, MongoDB, ELK Stack, Jenkins, Prometheus, Grafana, Kibana, CI/CD, Data Pipelines, New Relic, Datadog, Websockets, OSGI framework, Pinpoint,.Net, Angularjs, Nodejs, Jira, Confluence, Asana & more…

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Key Expertise

What I Excel in?

Summary

Work Experience

Sep 2020 - Present

Senior Engineering Manager | Microservices Architecture, Performance Optimization, Team Leadership

Paytm

  • Implemented system enhancements for Bill Payment Reminders, resulting in a 20% increase in customer retention.
  • Led a cross-functional team of 20 engineers, driving the complete overhaul of the payment gateway
  • system, resulting in a 30% improvement in payment success rates.
  • Orchestrated end-to-end solutioning for critical systems, ensuring uninterrupted functionality and a flawless 100% uptime.
  • Served millions of users and reduced customer support issues by 25% through streamlined processes and proactive monitoring.
  • Cultivated the growth of team members with a focus on fostering the next generation of leaders. This involves instilling qualities such as passion, accountability, and a strong ownership mindset.
  • Skills: Problem Solving · Technical Leadership · Cloud-Native Architecture · Agile Methodologies · Microservices

July 2013 - Aug 2020

AVP Engineering | Gaming, Service-Oriented Architecture, Problem Solving, Recruitment Strategy

Junglee Games India Pvt. Ltd.

  • Orchestrated successful migration of legacy systems to a cloud-based infrastructure, optimizing scalability and reducing infrastructure costs by 40% annually.
  • Organized the adoption of Agile methodologies across the organization, resulting in a 20% increase in team productivity and a 15% reduction in time-to-delivery for new features.
  • Spearheaded successful engineering management initiative, leading a dynamic team of 30+ engineers across interdepartmental collaborations to achieve business objectives over a six-year tenure.
  • Drove recruitment strategy, sourcing and integrating 15+ engineers into the team; increased overall team efficiency by 20% and executed 20+ interviews per week to ensure a high-quality talent pipeline.
  • Pioneered implementation of a multi-platform gaming strategy, resulting in a 30% increase in average revenue per user (ARPU) and a 20% decrease in customer churn rate, leading to a substantial boost in overall profitability.
  • Directed successful launch of Junglee Rummy, Howzat fantasy, EatMe, and Teen Patti, captivating a user base of millions and driving significant revenue growth; concurrently oversaw the development of other captivating games, further solidifying the company's position in the industry.
  • Skills: Startups · Online Gaming · Service-Oriented Architecture (SOA) · Program Management · Design Patterns · Problem Solving · Technical Leadership

Feb 2011 - April 2012

Software Development Engineer

Sourcefuse Technologies Pvt. Ltd.

  • At Sourcefuse Technologies, I was a pivotal member of the team responsible for designing, developing, and launching a social networking platform utilizing the LAMP (Linux, Apache, MySQL, PHP) stack.
  • Held key responsibilities such as evaluating new technologies and crafting proof of concepts based on requirements and thorough analysis.
  • Executed the implementation of various modules, spanning both back-end and front-end components, using JavaScript and the LAMP stack.
  • Took charge of creating a high-concurrency platform with the capability to handle tens of thousands of Concurrent Users (CCU), implementing industry-standard best practices for code quality and security.

Oct 2019 - Sep 2020

Engineering Leader, Co-Founder | Startups, Service-Oriented Architecture, Technical Leadership

Roz.app

  • Catalyzed the rise of Roz as a Co-founder and Engineering Leader, shaping the landscape of the Indian online marketplace for tasks and services.
  • Engineered and deployed a scalable microservices architecture, accommodating a 300% increase in user load; optimized system performance, resulting in a 40% reduction in latency and improved overall user experience.
  • Held full accountability for managing the entire infrastructure setup on the AWS Cloud, ensuring a reliable and scalable foundation for the platform's operations.
  • Orchestrated the development of a sophisticated monitoring and alerts system, integrating centralized logging, API latency tracking, Prometheus, Grafana, and real-time Slack alerts; resulted in a 30% decrease in critical incidents and ensured optimal system performance and uptime.
  • Skills: Startups · Service-Oriented Architecture (SOA) · Problem Solving · Technical Leadership · Amazon Web Services (AWS)

Nov 2012 - July 2013

Software Development Engineer

Syncapse India APAC Pvt. Ltd.

  • At Syncapse India APAC, I played a vital role in creating solutions for prestigious clients, including renowned names such as Loreal and Blackberry.
  • Led the creation of diverse applications and mobile solutions to cater to the global client base, notably Fortune 500 companies like L’Oreal and Blackberry.
  • Shouldered the responsibility for the entire lifecycle of product delivery, from the initial conceptualization and requirement gathering stages to design, development, and timely launch.
  • Collaborated extensively with global cross-distributed teams to successfully implement various applications and modules, utilizing the LAMP (Linux, Apache, MySQL, PHP) stack.

April 2012 - August 2012

Software Engineer

eMeter Pvt. Ltd.

  • At eMeter Pvt Ltd, I was instrumental in designing and developing an innovative IoT-based platform for monitoring energy meters, targeted towards a demographic and clients based in the United Kingdom.
  • Successfully created a comprehensive platform by leveraging Internet of Things (IoT) devices and sensors. This platform facilitated the reading of energy meter values and utilized a time-series database for real-time analysis and data visualization, catering to specific business use cases.
  • Employed a wide range of cutting-edge technologies, including custom boards powered by ARM microcontrollers, Arduino platforms, a variety of digital and analog sensors, as well as long-range connectivity solutions such as Zigbee.

Jan 2010 - Jan 2011

Software Engineer

Valyoo Technologies Pvt. Ltd (Lenskart.com)

  • At Valyoo Technologies, I played a pivotal role as the inaugural engineer on the LensKart team, undertaking the design, development, and launch-ready deployment of the platform's first version.
  • Successfully designed, developed, and launched the initial version of the LensKart platform, using the LAMP (Linux, Apache, MySQL, PHP) stack as the technological foundation.
  • Created custom modules based on Drupal and Magento, strategically empowering various models within the platform to enhance its functionality and versatility.

Contact

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Address

India
Planet Earth
Milky Way Galaxy

(+91) 8800105894

(+91) 8800735894

shashanksingh.ce@gmail.com

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