Oct 2023 - Present

Chief Technology Officer

Capitall India Pvt.Ltd

At CapItAll, I established and led the technology division, driving innovation in Workflow Automation, Business Intelligence, Machine Learning, and Generative AI. My contributions included:

• Product & Technology Leadership
  • Spearheaded the development of CapItAll-OS, a comprehensive system enhancing operational efficiency and productivity.
  • Transformed Proof of Concepts (PoCs) into fully functional SaaS products, scaling them into market-ready solutions.
  • Designed and implemented CI/CD pipelines, replacing manual deployments and accelerating release cycles.
  • Led the migration and management of AWS infrastructure, previously handled by a third-party vendor.
• AI & Automation Initiatives
  • Designed and developed “Hannibal”—CapItAll’s AI-powered chatbot from scratch, integrating a custom Large Language Model (LLM) for advanced data analysis and business intelligence.
  • Automated key business operations by implementing cutting-edge AI-driven solutions and workflow automation tools.
  • Ensured bank-grade data security, establishing robust compliance measures to protect sensitive information and meet industry standards.
• Strategic & Cross-Functional
  • Took ownership of hiring and team building, streamlining the recruitment process to expedite growth.
  • Represented CapItAll at client meetings, demos, and strategic discussions, both locally and internationally.
  • Bridged technical and business communication, translating complex concepts for stakeholders at different levels.

July 2013 - Aug 2020

AVP Engineering

Junglee Games India Pvt. Ltd.

• Cloud Infrastructure & System Migration
  • Led the migration of legacy systems to a cloud-based infrastructure, improving scalability and cutting infrastructure costs by 40% annually.
• Agile Transformation & Productivity Enhancement
  • Championed Agile transformation across the organization, increasing team productivity by 20%.
  • Reduced time-to-delivery by 15% for new feature rollouts.
• Team Leadership & Talent Acquisition
  • Managed a dynamic team of 30+ engineers, driving cross-functional collaboration to achieve key business objectives over a six-year tenure.
  • Designed and executed a high-impact recruitment strategy, hiring 15+ engineers and enhancing team efficiency by 20%.
  • Conducted 20+ interviews per week to maintain a strong talent pipeline.
• Gaming Strategy & Revenue Growth
  • Pioneered a multi-platform gaming strategy, increasing Average Revenue Per User (ARPU) by 30%.
  • Decreased customer churn by 20%, driving significant profitability.
• Game Development & Market Impact
  • Directed the successful launch of top gaming titles including Junglee Rummy, Howzat Fantasy, EatMe, and Teen Patti.
  • Amassed millions of users and drove substantial revenue growth.
• Technology & System Optimization
  • Owned and optimized a diverse technology stack, leveraging:
    • Microservices, AWS, Kafka, Redis, Elasticsearch, Kibana, Jenkins
    • Java, Netty, MSSQL, MongoDB, WebSockets, Data Pipelines
    • AngularJS, NodeJS, iOS, Android, and FlutterJS
    to power large-scale gaming platforms.

Feb 2011 - April 2012

Software Development Engineer

Sourcefuse Technologies Pvt. Ltd.

• At Sourcefuse Technologies, I was a pivotal member of the team responsible for designing, developing, and launching a social networking platform utilizing the LAMP (Linux, Apache, MySQL, PHP) stack.
• Held key responsibilities such as evaluating new technologies and crafting proof of concepts based on requirements and thorough analysis.
• Executed the implementation of various modules, spanning both back-end and front-end components, using JavaScript and the LAMP stack.
• Took charge of creating a high-concurrency platform with the capability to handle tens of thousands of Concurrent Users (CCU), implementing industry-standard best practices for code quality and security.

Sep 2020 - Oct 2023

Senior Engineering Manager

Paytm

• Leadership & System Overhaul
  • Led a cross-functional team of 20 engineers, spearheading a complete overhaul of the payment gateway system, which improved payment success rates by 30%.
  • Enhanced Bill Payment Reminders, driving a 20% increase in customer retention through system optimizations and proactive engagement.
• System Architecture & Reliability
  • Architected and ensured 100% uptime for critical payment systems, serving millions of users.
  • Reduced customer support issues by 25% through streamlined processes and proactive monitoring.
• Team Development & Data-Driven Optimization
  • Fostered leadership and growth within the team, mentoring engineers and instilling a culture of passion, accountability, and ownership.
  • Implemented a data-driven approach, tracking key system performance metrics to analyze, optimize, and develop a roadmap for future enhancements.

Oct 2019 - Sep 2020

Engineering Leader, Co-Founder

Roz.app

• Product Development & Marketplace Innovation
  • Pioneered the development of Roz.app, shaping the Indian online marketplace for tasks and services from the ground up.
• Scalable System Architecture
  • Designed and deployed a scalable microservices architecture, enabling a 300% increase in user load.
  • Optimized system performance, reducing latency by 40% and enhancing user experience.
• Cloud Infrastructure & Reliability
  • Owned and managed the complete AWS Cloud infrastructure, ensuring a reliable, scalable, and cost-efficient foundation for seamless platform operations.
• Monitoring & Incident Management
  • Developed a sophisticated monitoring and alerting system, integrating centralized logging, API latency tracking, Prometheus, Grafana, and real-time Slack alerts, reducing critical incidents by 30%.
  • Led the adoption of Datadog and pinpoint APM, enhancing service observability, cutting incident response time by 50%, and improving overall system stability.

Nov 2012 - July 2013

Software Development Engineer

Syncapse India APAC Pvt. Ltd.

• At Syncapse India APAC, I played a vital role in creating solutions for prestigious clients, including renowned names such as Loreal and Blackberry.
• Led the creation of diverse applications and mobile solutions to cater to the global client base, notably Fortune 500 companies like L’Oreal and Blackberry.
• Shouldered the responsibility for the entire lifecycle of product delivery, from the initial conceptualization and requirement gathering stages to design, development, and timely launch.
• Collaborated extensively with global cross-distributed teams to successfully implement various applications and modules, utilizing the LAMP (Linux, Apache, MySQL, PHP) stack.

April 2012 - August 2012

Software Engineer

eMeter Pvt. Ltd.

• At eMeter Pvt Ltd, I was instrumental in designing and developing an innovative IoT-based platform for monitoring energy meters, targeted towards a demographic and clients based in the United Kingdom.
• Successfully created a comprehensive platform by leveraging Internet of Things (IoT) devices and sensors. This platform facilitated the reading of energy meter values and utilized a time-series database for real-time analysis and data visualization, catering to specific business use cases.
• Employed a wide range of cutting-edge technologies, including custom boards powered by ARM microcontrollers, Arduino platforms, a variety of digital and analog sensors, as well as long-range connectivity solutions such as Zigbee.

Jan 2010 - Jan 2011

Software Engineer

Valyoo Technologies Pvt. Ltd (Lenskart.com)

• At Valyoo Technologies, I played a pivotal role as the inaugural engineer on the LensKart team, undertaking the design, development, and launch-ready deployment of the platform's first version.
• Successfully designed, developed, and launched the initial version of the LensKart platform, using the LAMP (Linux, Apache, MySQL, PHP) stack as the technological foundation.
• Created custom modules based on Drupal and Magento, strategically empowering various models within the platform to enhance its functionality and versatility.